Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sandy Urbanski

May 23, 2023

5  out of  5 rating by Sandy Urbanski
"Lindsey has been amazing to work with! She bailed me out of a bind another insurance company left me in after being a customer of their’s for over 23 years. I could tell instantly the difference in professionalism and customer service. I highly recommend using Lindsey as your agent with State Farm!!"

Nicholas Taylor

May 18, 2023

5  out of  5 rating by Nicholas Taylor
"Caroline is always my go to when I call into the office. Always very sweet and willing to help. Thanks for everything Caroline!"

Danielle Cooper

May 18, 2023

1  out of  5 rating by Danielle Cooper
"Worst experience I have ever had!!! Stay away. They totally screwed me. I originally signed up for a 3/16/23-9/16/23 policy. I asked if I could change it to 3/15-9/15. The answer was sure. They changed it to 2/15-8/15. I was covered under Progressive (great service!) through 3/15. When I originally enrolled I paid in full. With too many mistake and conversations to rehash, they are now asking for another payment. I wish I could do more than write a poor review. My agents were Hannah and Adam...useless."

Bobby LaMee

May 10, 2023

5  out of  5 rating by Bobby LaMee
"Lisa was fantastic! She answered all of my questions and made sure I understood every aspect of my policy. We are getting better insurance for significantly less than we were paying with a different company. I am very satisfied with the experience."

J Taylor

April 28, 2023

5  out of  5 rating by J Taylor
"Moved over to Adam Rope at State Farm from Farmers Insurance. Honestly, I was anticipating that it was going to be a brutal process getting my Residential and Auto Policies switched over. Account Manager Kennedy Franco assisted me with this process, and it went flawlessly and was a very easy move. She provided all the necessary information and did all the heavy lifting when it came to me switching my policies over. I was very impressed, and would highly recommend this insurance agency to anyone."

Meghan Gandy

April 25, 2023

5  out of  5 rating by Meghan Gandy
"I had not intended to switch my insurance provider today but Hannah was so knowledgeable, helpful and personable. She made switching my insurance an enjoyable process! I would absolutely recommend her to my friends and family!"

marilyn jones

April 25, 2023

5  out of  5 rating by marilyn jones
"I am sharing with friends and family the wonderful service, courtesy, promptness in our recent claim on our truck. How wonderful to call needing copies of our insurance ID cards...immediately sent. What a blessing to have such a wonderful staff. I am a forever friend with Joy Rope, she and Gary must be so proud. God bless each of you providing the service that makes our lives so much easier."

Jon Pollard

April 20, 2023

5  out of  5 rating by Jon Pollard
"Ryan was VERY helpful and was great at getting me set up with our insurance plans. I highly recommend Adam Rope State Farm."

Ashley Zachry

April 19, 2023

5  out of  5 rating by Ashley Zachry
"I spoke with Ryan Timm today over the phone. He was caring & concerned with our families situation. I received exceptional customer service and I would highly recommend Mr. Timm with State Farm Insurance."

stacy sanchez

April 13, 2023

5  out of  5 rating by stacy sanchez
"Tony was kind, helpful and very knowledgeable. He was able to help me with my quote in a timely manner. I would definitely recommend."

Randall Buck

April 12, 2023

5  out of  5 rating by Randall Buck
"Adam Rope State Farm local office (Waxahachie) is outstanding. Huge thank you to Jenna, who helped me through a couple of tense situation’s. Anytime there is a claim, it is already stressful. It makes a big difference when someone’s there to truly assist you."

Anjola Oyewusi

April 4, 2023

5  out of  5 rating by Anjola Oyewusi
"Hannah Reed was awesome! She helped me switch over from another insurance company to State Farm with no stress or hassle. She was patient and understanding. The best!"

Rhiannon Horne

March 31, 2023

5  out of  5 rating by Rhiannon Horne
"Hannah is the best, she’s so sweet and kind! Always willing to help out others in a professional and personal manner."

clay littlejohn

March 29, 2023

5  out of  5 rating by clay littlejohn
"Hannah R. was a pleasure to work with. I couldn't have asked for a better agent. She answered all of my questions and returned all of my calls and I had a lot of questions.That means a lot to me. I would definitely recommend anyone to call and ask for her. Thanks for all your help Clay L."

samuel Devenport

March 29, 2023

5  out of  5 rating by samuel Devenport
"Tony did a fantastic job explaining all the details my car insurance entails. He made the switch to State Farm extremely easy and answered all of my questions and took the time to walk me through the entire process to make sure I fully understand my insurance policy. HIGHLY RECOMMEND"

saul martinez

March 28, 2023

5  out of  5 rating by saul martinez
"Quick and easy to deal with.! Kennedy is very helpful one of the best by far she’s quick to answer any questions I have. I’m glad I made the change with her thank you Kennedy!"

Rachel Moore

March 16, 2023

5  out of  5 rating by Rachel Moore
"Vickie was very patient and helpful. Thank you for the excellent customer service! I will definitely refer this location to family and friends."

Eve Torres

March 13, 2023

5  out of  5 rating by Eve Torres
"Hannah at Adam Rope State Farm is absolutely phenomenal to work with!!! She is highly charming, PATIENT, and helpful! When I call I always ask for her, but will speak to anyone else if I have an emergency. Great customer service with her! She's knowledgeable and kindly honest when making recommendations. Definitely recommend Hannah!"

ana manzano

March 12, 2023

1  out of  5 rating by ana manzano
"Really rude and poor costumer service 😣"

Jess Covarrubias

March 9, 2023

5  out of  5 rating by Jess Covarrubias
"Hannah helped me renew my policy and advised great customer support and service, everything was great and didn’t mind at all the slight policy increase. Love my State Farm Agents. Being an insurance agent myself, I highly recommend this agency!!"

Cole Naylor

March 7, 2023

5  out of  5 rating by Cole Naylor
"The reason for the 5 star review, is Kennedy. She single handedly walked us through multiple premium options. When our rate went up, she did everything in her power to explain options to keep it low. She explained fluctuations in the market and why things went up. Kennedy is the entire reason we are staying with State Farm. She has that small town loyalty to her customers… and that’s the type of person I can get behind. God bless you, Kennedy."

Ana Garcia

March 6, 2023

5  out of  5 rating by Ana Garcia
"Kennedy was EXCELLENT was very helpful with my problem.Thank you Kennedy"

Cynthia Teer

February 28, 2023

5  out of  5 rating by Cynthia Teer
"Ryan was courteous. I like the the sound of his upbeat voice and tone. He was very quick to respond and I had to do very little to switch over to Adam Rope. No hassle."

robin norum

February 28, 2023

5  out of  5 rating by robin norum
"Tony was fantastic!!! Very helpful. Explained everything in detail & helped me get the best of the best!! HIGHLY RECOMMEND TONY"

Rebecca Gresham

February 27, 2023

5  out of  5 rating by Rebecca Gresham
"We have had our home and auto insured with State Farm through Adam Rope agency for a while now. We have always been treated as though we are their only customer. Phone calls are returned promptly, service is friendly and courteous. Hannah Reed has been a joy to work with. Thank you Hannah and Adam Rope insurance. We appreciate your expertise."