State Farm® Insurance Agent Adam Rope

"Whitney was the person with whom I spoke. She was very nice and professional. She helped me with what I needed and was very efficient. Thank you."

"Friendly and well informed, only problem is have is they keep raising my rates everytime my policy renews.
I have no tickets no wrecks but my rate goes up because the state says they can"

"Amanda provide me the best news and advice on bundling my coverages, I’m glad I answered the phone and saved myself a lot of money"

"Friendly and professional staff. I've saved on my Auto and Life insurance. I'm Extremely satisfied."

"New car"

"Bre showed professionalism, attention to detail, and has been super helpful! I highly recommend her. Amazing personality!"

"Adam Rope is by the Best Company I’ve been with . Very helpful with anything I ask . I recommend him Everytime I get a chance . I even sing the jiggle 😂😂😂😂!"

"Amanda is very helpful and knowledgeable about my policy and any questions I have. Highly recommend!"

"Bre has been very thoughtful and she makes sure my premiums are taken care of. She is very patient, kind and professional. I appreciate her very much."

"Great personality thanks Bre"

"Bre was very helpful!"

"Breanna and Whitney are amazing!!!!"

"Teresa is a great asset to State Farm. Very kind and professional. She's always willing to help and correct any problem that I've had. Thanks Teresa."

"Bri was very helpful. Offered several options tailored to my needs."

"Was assisted by Bre today. She was awesome and followed up in a timely manner. Much appreciated."

"Whitney was a great help to me today and she did an awesome service for me.
Susanne Woods"

"Very helpful."

"Be is always helpful and professional! I can feel her smile and feel her compassion over the phone as we discuss matters. She very knowledgeable and always friendly.
Thank you Michelle for all you do!"

"Bre was extremely friendly and helpful/professional."

"Extremely disappointed with State Farm.

The entire experience has been incredibly frustrating. The office is disorganized, and no one seems able to clearly explain the policy terms. I was under the impression that my policy was month-to-month. When my renewal came through at nearly three times the original price, I found a better policy elsewhere and immediately called to cancel.

At first, I was told that my refund would be processed. However, after waiting nearly 30 days, I was given a completely different explanation and told that I was not entitled to a refund because of the policy effective dates. The changing explanations have made me feel as though my money is being withheld unfairly, possibly to protect the agent’s commission. I expect a clear, written explanation of the charges and an immediate resolution.

If the policy terms and effective dates had been clearly explained from the beginning, this situation could have been avoided.

The customer service has been just as frustrating. The person answering the phone had no idea how to resolve the issue, while State Farm’s main office simply told me to contact the agent. I have emailed the agent twice and received no response.

This is not the only issue I have experienced. I have also had concerns about non-fault accidents being reported as at-fault to LexisNexis, quotes changing days later because the original amount supposedly was incorrect, and underwriting placing unrelated people who previously lived at the same address onto an account.

On top of that, agents constantly call trying to sell additional products that are outrageously expensive.

At this point, I have completely lost confidence in State Farm. Insurance is expensive enough without having to fight to recover money I was initially told would be refunded. I will never use State Farm again and strongly encourage others to read the fine print, ask specific questions, and get all promises about refunds or cancellations in writing before purchasing a policy."

"Whitney was professional and courteous throughout the contact. She made the necessary changes and provided documentation of the changes and renewal. Thank you very much."

"Nathan was very helpful and made the insurance process easy!"

"I called and spoke with a young lady (Bree, or Brianna) , not sure. I called regarding a letter I received regarding my policies with State Farm. The letter had stated my policies would be increasing, however Bree, Brianna? Reassured me my policy was actually decreasing . She explained in details why they were decreasing. She also explained an incentive State Farm had implemented in 2025, that entitled me to a small refund of the 2025 policies. Bree was very polite, informative and provided me peace of mind. Thanks Bree.
D. Price"

"Beatriz was an excellent help I answering questions about my policy— great suggestions and advice Thank you!"

"Whitney was awesome"