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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ethan hester

October 1, 2025

5  out of  5
rating by ethan hester
"Kennedy Vaughn was awesome to work with. Super quick to respond, great communication, and made everything really easy. Couldn’t have asked for a smoother process. Highly recommend!"
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Roy Ricks

September 30, 2025

5  out of  5
rating by Roy Ricks
"I think Amanda is the greatest. Not only did Amanda get on the line with the investment service, but also followed up on when my checks were mail, and to contact Amanda, if they don't get to as she stated. Things went without a problem thanks to Amanda. Love ya Amanda and thank you."
We responded:
"Thank you, Roy! I'm happy to hear that Amanda provided such excellent service and ensured everything went smoothly for you. We appreciate your kind words and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
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Chad Gengo

September 26, 2025

5  out of  5
rating by Chad Gengo
"Nathan Young was great from start to finish. He worked with us to tweak some coverage that better applied to our situation, not only did we save money but we have more coverage."
We responded:
"Thank you, Chad! I'm happy to hear that Nathan provided excellent service and helped tailor your coverage to fit your needs. It's wonderful to know you were able to save money while gaining more coverage. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Laura Bragg

September 22, 2025

5  out of  5
rating by Laura Bragg
"Adam Rope/State Farm insurance is the best! Lisa Lopez provided thorough service and did everything to get issues resolved as quickly as possible! She was wonderful to work with!"
We responded:
"We appreciate your business Laura! We love Kennedy too!"
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Grant Spigener

September 16, 2025

5  out of  5
rating by Grant Spigener
"Lindsay was super helpful in clarifying questions I had on coverage on one of our vehicles"
We responded:
"Thank you, Grant! I'm happy to hear that Lindsay was able to assist you with your coverage questions. Our team is dedicated to providing clear and helpful information. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Laura Holub

September 12, 2025

5  out of  5
rating by Laura Holub
"Very knowledgable about all the ins and outs of insurance ….. also a very personable and polite person… has a great outgoing personality … offered information and never pressured me to change companies …."
We responded:
"Laura, thank you for your wonderful feedback! I'm happy to know that you found the information helpful and appreciated the friendly approach. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
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Irene Blackburn

September 8, 2025

5  out of  5
rating by Irene Blackburn
"Love Amanda... she always keeps me updated on my car insurance coverage and rates."
We responded:
"Thank you, Irene! I'm glad to hear that Amanda is updating you about your car insurance. If you have any more questions or need help, feel free to contact us anytime!"
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Figo Haile

September 5, 2025

5  out of  5
rating by Figo Haile
"Micha is an absolute rockstar! A true professional and a wonderful person to work with. One of the things I admire most about Micha and this State Farm team is that they are always available and quick to address any issue or concern. The level of professionalism and customer care is fantastic and goes above and beyond expectations. I truly appreciate the support and dedication, thank you, Micha, for making the experience so seamless!"
We responded:
"Thank you, Figo! I'm happy to hear about your positive experience with Micha and our team. We strive to provide exceptional service and are glad to know that our efforts are appreciated. If you ever need anything else, feel free to reach out!"
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Robert Jones

September 3, 2025

5  out of  5
rating by Robert Jones
"Tony provided a competitive quote and more features than my current carrier. Will be coming back to state farm in January, hopefully sooner"
We responded:
"Robert, thank you for sharing your positive experience with Tony! I'm glad he could provide you with a competitive quote and additional features. We look forward to welcoming you back to State Farm in January, or even sooner. If you have any questions or need further assistance, feel free to reach out. - Adam Rope - State Farm Insurance Agent, Waxahachie, TX"
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Brian Blackwell

September 2, 2025

5  out of  5
rating by Brian Blackwell
"Adam and his team do an awesome job of taking care of my insurance needs. They are great people who care about others."
We responded:
"Thank you, Brian! We're glad Adam and the team assisted you with your insurance. We appreciate your kind words and are here for you. Let us know if you need anything else!"
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Jim / Kelly Wallace

September 1, 2025

5  out of  5
rating by Jim / Kelly Wallace
"When there were issues with an online claim, Amanda stepped in and was helpful. She helped navigate the process and find a local, trustworthy option. Texas Star Automotive was used for the windshield replacement, and the service was excellent. The team was professional, efficient, and their customer service is top-notch."
We responded:
"Thank you so much, Jim and Kelly, for sharing your experience! I'm glad Amanda could assist you and connect you with a dependable solution. We're always here if you need anything else!"
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Lety Camero

August 22, 2025

5  out of  5
rating by Lety Camero
"Great service, Lyndsay was great over the phone and getting me what we needed. After years of us being with them they continue to be great!!"
We responded:
"Thank you, Lety! I'm happy to hear that Lyndsay provided you with excellent service over the phone. It's wonderful to know that after years with us, you're still satisfied with our service. If there's anything else we can assist you with, just let us know!"
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Justin Willis

August 18, 2025

5  out of  5
rating by Justin Willis
"Meredith has the best customer service skills and helped me find a better insurance rate. Thanks Again 🙃"
We responded:
"Thank you, Justin! I'm happy to hear that Meredith provided excellent service and assisted you in finding a better rate. We appreciate your feedback and are here if you need anything else!"
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Adren Allen

August 15, 2025

5  out of  5
rating by Adren Allen
"Awesome customer service. Hannah was great to work with. Very good communication. Was a refreshing experience after leaving Allstate."
We responded:
"Thank you, Adren! I'm happy to hear that you had a refreshing experience with us. Hannah is indeed a valuable part of our team, and I'm glad she provided you with excellent service and communication. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Neal Cook

August 14, 2025

5  out of  5
rating by Neal Cook
"I would like to say that this office and everyone I talk to was very helpful and very kind. I would also like to think Lisa she went over and beyond helping me"
We responded:
"We are overjoyed by reviews like this, Neal! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
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Carlos Ray

August 12, 2025

1  out of  5
rating by Carlos Ray
"Got quoted a price then my coverage magically changed and got billed a overage which idk who changed or what its for. No call or advisement."
We responded:
"Hi Carlos, we’re sorry to hear about the confusion regarding your coverage and billing. We take these matters seriously and see our team member reached out to get some needed documentation from you. Please contact our office directly so we can clarify the changes, address any concerns, and make sure you have the coverage you want at the price you expect."
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Xan H

July 28, 2025

5  out of  5
rating by Xan H
"Meredith is an absolutely amazing person at Adam Rope State Farm. She helped me with my issues quickly and efficiently! Wonderful people there and have never had any issues."
We responded:
"Thank you for your review, Xan! I'm happy to hear that Meredith was able to assist you quickly and efficiently. Our team is dedicated to providing excellent service, and it's great to know you had a positive experience. Let us know if there's anything else we can do for you!"
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Tamika Hawkins

July 24, 2025

5  out of  5
rating by Tamika Hawkins
"If yall need help with ANYTHING please go to Hannah, she is a very awesome worker she help me with all the needs I need and I will highly recommend Hannah."
We responded:
"Thank you, Tamika! I'm so happy to hear that Hannah was able to assist you with everything you needed. She truly is a valuable part of our team. We appreciate your recommendation and are here for any future assistance you may need. Let us know if there's anything else we can do for you!"
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Elisabeth Dobson

July 22, 2025

5  out of  5
rating by Elisabeth Dobson
"We had a fantastic experience! Tanner helped us save about $100/month and with increased coverage! Would highly recommend!"
We responded:
"Thank you for your review, Elisabeth! I'm happy to hear that Tanner was able to assist you in saving money while enhancing your coverage. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Kelli Hackney

July 22, 2025

5  out of  5
rating by Kelli Hackney
"I had the best experience and customer service with Tanner Clayton, and made the move to State Farm which will save me money! If you are looking for something different, and want friendly and fast customer service, give him a call!"
We responded:
"Thank you for your review, Kelli! I'm happy to hear that Tanner provided you with such excellent service and that you're saving money with State Farm. We appreciate your recommendation and are here if you need anything else. Thanks for choosing us!"
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Jenifer Martin

July 16, 2025

5  out of  5
rating by Jenifer Martin
"Hands down the best customer service I’ve ever received—my insurance agent Amanda went above and beyond in every way. She didn’t just answer my questions—she took the time to explain everything clearly, made sure I understood all my options, and even followed up to see how things were going. At a time when most places rush you off the phone, Amanda made me feel like a priority. I truly felt cared for, not just like another policy number. If you’re looking for someone who’s knowledgeable, kind, and genuinely committed to helping you, Amanda is my #1 go to call. Her kindness went above and beyond with a hand written card in the mail that really showed her heart. 💞 Thank you for serving me with GRACE!!!!"
We responded:
"Thank you, Jenifer, for your wonderful feedback! I'm so happy to hear about your positive experience with Amanda. Her dedication to providing exceptional service and her thoughtful gestures truly make a difference. We're grateful to have her on our team, and it's fantastic to know she made you feel valued and cared for. If there's anything else we can assist you with, please don't hesitate to reach out!"
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Emmanuel Gonzalez

July 15, 2025

5  out of  5
rating by Emmanuel Gonzalez
"Just updated my policy and had a great experience with Beatrice! Definitely recommend you ask for her? Great customer service and extremely knowledgeable! 10/10"
We responded:
"Thank you for your review, Emmanuel! I'm happy to hear that Beatrice provided you with such excellent service during your policy update. Her knowledge and dedication truly make a difference. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Mtt Zvl

July 14, 2025

5  out of  5
rating by Mtt Zvl
"Micah has been such a pleasure to work with! Answered all the questions I had and made the whole process so simple and easy to understand. If you need anything, ask Micah!"
We responded:
"Thank you! I'm happy to hear that Micah was able to assist you effectively and make everything straightforward. We appreciate your feedback and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
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Austin Taylor

July 14, 2025

5  out of  5
rating by Austin Taylor
"I've been working with Lisa Lopez for the better part of a month and the service has been stellar, and the quote she provided me was by and far the best one I'd received while shopping around for auto insurance."
We responded:
"Austin, thank you for sharing your experience! I'm happy to hear that Lisa provided you with excellent service and a great quote for your auto insurance. We appreciate your confidence in us and are here for any other insurance needs you may have. Let us know if there's anything else we can assist you with!"
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Kelley Bouck

July 2, 2025

5  out of  5
rating by Kelley Bouck
"We tried another company to "save money" after being with Adam Rope for years. The savings were short-lived! Kennedy faithfully stayed in touch with me and won back our business--and with better rates. She is top-notch, answering all of my questions with patience and kindness."
We responded:
"Thank you, Kelley! I'm so happy to hear that Kennedy was able to assist you with such dedication and care. We truly appreciate your loyalty and are delighted to have you back with us. If you have any more questions or need further assistance, feel free to reach out anytime!"